Privacy Policy

1. Introduction

PureVPS Ltd (“PureVPS”, “we”, “us”, or “our”), registered in Great Britain, is dedicated to safeguarding the privacy and security of our customers’ personal data. This Privacy Policy outlines how we collect, use, protect, and disclose personal data collected through our website and services. By using our services, you agree to this Privacy Policy.

2. Information We Collect

We may collect and process the following personal data:

• Identification data: names, usernames, passwords.
• Contact data: email addresses, phone numbers, postal addresses.
• Financial data: payment and billing information.
• Technical data: IP addresses, browser type, OS details, server logs.
• Usage data: Information about how you use our website and services.

3. How We Collect Information

We collect data directly from you via:

• Account registration forms.
• Transactions and service interactions.
• Communications with customer support.

We also use automated technologies like cookies and web analytics tools.

4. Purposes of Data Collection

PureVPS uses personal data for:

• Providing and managing our services.
• Processing payments and billing.
• Communicating service-related information.
• Responding to customer inquiries and support requests.
• Enhancing our website and service offerings.
• Ensuring compliance with applicable laws and regulations.

5. Legal Basis for Processing

Our lawful bases for data processing include:

• Consent provided by the data subject.
• Necessity for the performance of a contract.
• Compliance with legal obligations.
• Our legitimate business interests.

6. Data Sharing and Disclosure

We may share personal data with:

• Payment processors and financial institutions.
• Regulatory or governmental authorities if required by law.
• Third-party service providers strictly for operational purposes.

We do not sell or rent your personal data to third parties.

7. International Data Transfers

Your personal data may be stored or processed in countries outside the UK or EU. When we transfer data internationally, we ensure appropriate safeguards, such as standard contractual clauses or adequacy decisions, to maintain data protection.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Data is securely deleted or anonymized after it is no longer needed.

9. Your Rights

Under GDPR, you have rights including:

• Accessing and obtaining copies of your personal data.
• Correcting inaccuracies in your data.
• Requesting data deletion.
• Restricting processing of your data.
• Transferring your data to another provider (data portability).
• Objecting to data processing.
• Lodging complaints with data protection authorities.

To exercise these rights, please contact us at privacy@purevps.io.

10. Cookies and Tracking Technologies

We use cookies to enhance website functionality, analyze site usage, and improve user experience. You can control cookie settings through your browser preferences.

11. Data Security

We implement robust security measures to protect your personal data, including encryption, secure servers, access controls, and regular security reviews.

12. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via our website or email notifications.

13. Contact Information

For privacy-related inquiries or to exercise your rights, please contact:

PureVPS Ltd
86-90 Paul Street, London EC2A 4NE, England
Attn: Data Protection Officer
Email: support@purevps.io

Thank you for trusting PureVPS Ltd with your data.